Terms of service

Welcome to Shophomed. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through our online store. By using our website or placing an order, you agree to be bound by these Terms.

1. Company Information

Shophomed

Address: 4601 Ridgeview Rd, Atlanta, Georgia 30338, United States

Email: Shophomed@fastmail.com

Phone: +1 (678) 320-0111

Customer Support Hours: Monday–Friday, 8:00 AM – 10:00 PM (EST)

2. Eligibility

By placing an order on our website, you confirm that you are legally capable of entering into a binding agreement and that all information you provide is accurate and complete.

3. Products

We strive to ensure that all product descriptions, specifications, pricing, and images are accurate and up to date.

Please note:

Product images are provided for illustrative purposes and may vary slightly due to screen settings or manufacturing updates.
Product availability may change without prior notice.
We reserve the right to discontinue or modify products at any time.

4. Pricing

All prices are displayed in U.S. Dollars (USD) unless otherwise stated.

Where required by law, applicable taxes are included.

Shipping costs are calculated and displayed during checkout before payment is completed.

We reserve the right to update prices at any time; however, any confirmed order will not be affected by later price changes.

5. Orders

After placing an order, you will receive an order confirmation email.

We reserve the right to cancel or refuse an order if:

Payment cannot be verified.
Fraudulent or suspicious activity is detected.
Product availability changes unexpectedly.
Incorrect pricing or technical errors occur.

If your order is canceled after payment has been received, you will receive a full refund.

6. Payment

Payment must be completed before an order is processed.

We accept payment methods displayed during checkout, including major credit/debit cards and supported digital wallets.

All payments are securely processed through trusted third-party payment providers. We do not store your full payment card details.

7. Shipping

Shipping times, delivery estimates, and shipping costs are explained in our Shipping Policy.

Although we make every effort to deliver orders within the estimated timeframe, delivery dates are estimates and cannot be guaranteed due to factors outside our control.

8. Returns & Refunds

Customers may request a return within 14 days of receiving their order, subject to the conditions described in our Return & Refund Policy.

Refunds are processed after returned items have been inspected.

9. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and supporting photographs.

We will review your request and provide an appropriate resolution, including a replacement or refund where applicable.

10. Limitation of Liability

To the maximum extent permitted by law, Shophomed shall not be liable for indirect, incidental, or consequential damages arising from the use of our products or website.

Nothing in these Terms limits any consumer rights that cannot legally be excluded.

11. Privacy

Your personal information is collected and processed in accordance with our Privacy Policy.

12. Intellectual Property

All website content, including text, images, graphics, logos, icons, and design elements, is the property of Shophomed or its licensors and is protected by applicable intellectual property laws.

Unauthorized reproduction or use is prohibited.

13. Governing Law

These Terms & Conditions shall be governed by the applicable laws of the jurisdiction in which the business operates, without affecting any mandatory consumer protection rights applicable in your place of residence.

14. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any changes become effective immediately upon publication on this website. The version in effect at the time an order is placed will apply to that order.